Returns & Exchanges

HOLIDAY RETURN POLICY

All purchases made between Nov 25-Dec 20 will have a free return and exchange window honored through Jan 10th to allow for gifting.

All items must be unused and unwashed. Refunds are issued to your original form of payment only. Once the return label is sent to the customer, we must receive the return item using that label within 30 days to issue a refund.

RETURN & EXCHANGE PROCESS

For all returns or exchanges, just email us at hit.us.up@claimdefame.com. We'll send you a pre-paid return label. Just print out the label, put the return item back in the resealable claim defame shipping envelope (or any other envelope) along with the packing slip. Tape the printed return label to the outside of the package and mail back to the below address.

Claim Defame
27702 Crown Valley Pkwy D-4 #280
Ladera Ranch, CA 92694

If you can't do the above, for any reason, email us at hit.us.up@claimdefame.com and we'll get you sorted ASAP.